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Churches & Places of Worship

The sector at a glance

Churches, congregations and faith-based organizations are member-supported institutions that hold regular worship gatherings, run year-round programs for children, students and adults, employ paid and volunteer staff, own or lease significant facilities, and raise nearly all of their operating income from voluntary giving by the people who attend. Structurally they are unusual: a church is automatically recognized as a 501(c)(3) organization without applying to the IRS, is exempt from filing Form 990, gets statutory protection from routine audits, and may pay its clergy a tax-free housing allowance — but in exchange it is absolutely barred from endorsing or opposing candidates for public office, and it lives under employment, child-protection and donor-substantiation rules that are unlike those of any other employer or charity. Operationally a congregation runs on a small number of measurable things: how many unique people attend and how often, how many of them give and how much per giving unit, how many volunteer, how many move from a first visit into a group, and what the building costs to keep open. Communications work is the connective tissue — service planning, the weekend experience, first-time guest follow-up, sermon distribution, livestream and online campus, text and email nurture, and the church management system that holds the member data behind all of it. Buyers and decision-makers are lead and executive pastors, communications and creative directors, business administrators, elder and deacon boards, and denominational or diocesan staff, all working against tight budgets, volunteer capacity and a membership base that attends less frequently than it used to.

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